Changes to AASHTOWare Bridge Management Contract Support – Effective January 1, 2019

January 02, 2019

AASHTO, InspectTech Systems, Inc., and Bentley Systems, Incorporated (current AASHTO contractor) have worked together over the last eight years to advance and improve the AASHTOWare Bridge Management™ software. This partnership has led to tremendous progress and significant enhancements to the software for effective management of agency bridge inventories to become the leading bridge management system across the nation. Numerous improvements and updates have been made to the software over the years to achieve this milestone, including: an intuitive graphical user interface, integration of multiple objective analysis, cost-benefit analysis of preservation and improvement policies, support for Federal Highway Administration 23 metrics, deterioration modeling, and MAP-21/FAST act compliance.

Since the Bentley acquisition of InspectTech six years ago, a dedicated team of Bentley colleagues has been focused on the support, maintenance and enhancement of the AASHTOWare Bridge Management software under contract with AASHTO. As we move into the future, Bentley has worked with AASHTO to spin off the Bentley AASHTOWare Bridge Management team into a new company, Mayvue, LLC. Effective January 1, 2019 Mayvue, LLC, DBA Mayvue Solutions (comprised of the key team members currently working on the Bentley team) will be the AASHTOWare Bridge Management contractor, dedicated to continuing to support the AASHTOWare Bridge Management community.

What does this mean to the AASHTOWare Bridge Management user community?

  • The key staff members currently providing development, maintenance and end user support for BrM will remain the same.
  • All existing service unit and hosting contracts will transfer without issue or interruption of service.
  • New urls for user access to BrM hosted services will be established. Mayvue will forward individual emails with the hosted url details to each of these organizations when the hosted services have been transferred to the Mayvue platform.
  • The new company will be able to more readily shift and adapt to the user community’s demands for resourcing and schedules. Mayvue Solutions personnel will be directly reaching out to all agencies at the beginning of the calendar year.
  • Mayvue Solutions staff emails will change from first.last@bentley.com to first.last@mayvue.com (e.g. Josh.Lang@mayvue.com, Zac.Boyle@mayvue.com, Corey.Beynon@mayvue.com, Chris.Meredith@mayvue.com, etc.)
  • Emails for BrM support requests should be forwarded to BrM@mayvue.com.
  • Phone calls for BrM support requests should be directed to 1-888-447-8776.
  • Mayvue inquiries should be directed to 1-877-4MAYVUE (1-877-462-9883) or info@mayvue.com.

We look forward to welcoming the new year with our tried and true AASHTOWare Bridge Management team intact in their new organization. AASHTO appreciates the assistance provided by Bentley Systems, Inc. to effect this seamless transition to the new organization.

If you have any questions or require additional information, please contact Judy Tarwater at jtarwater@aashto.org (AASHTO Project Manager) or Josh Lang at josh.lang@mayvue.com (Mayvue Solutions).