AASHTOWare Project™ Services & Website Updates

May 31, 2022

Is your agency in need of additional AASHTOWare Project support? The AASHTOWare Catalog has many additional services provided by the AASHTOWare Project Vendor, Infotech; the services range from onsite support staff to data analysis.

To increase visibility and information around these services, we recently updated dedicated pages on aashtowareproject.org. After logging in, visitors will see a “Services” tab in the top navigation bar. Links under this tab will take visitors to new pages with more detail around specific AASHTOWare Project services.

Additional AASHTOWare Project services include:

Customized Training

Training solutions empower your staff and contractors to confidently use the software to its fullest potential. Training deliverables can include live training, guided simulations, webinars, instructional guides, etc. Customized training is available across all AASHTOWare Project modules.

Data Services

The data analysis team can assist you in examining, organizing, and analyzing your data to drive business insights, automation, process improvements, and innovation. From cost indices to market analysis, data analysis answers essential questions that help agencies gain process efficiencies, provide value, and mitigate risk. Deliverables include actionable insights and a presentation of findings.

Dedicated Staff

The Dedicated Support Staff service provides agencies with support from an expert who works exclusively with your agency. The support staff is typically remote, with frequent onsite visits as necessary. As a natural extension of your team, support staff can assist with application support, queries, interfaces, configurations, etc.

Hosting Services

Cloud hosting services could allow agencies to save on maintenance and upkeep while bolstering their security and simplifying the update process. When hosted, agencies can access modules in a secure, online environment without the need for physical infrastructure. A dedicated hosting team will handle getting your agency into production during upgrades.

System Implementations

Implementing an AASHTOWare Project module can impact agency staff time, especially as the agency implementation team balances their day-to-day responsibilities with future goals and plans. A specialized implementation team can alleviate some of the burdens of planning and execution by providing expertise and guidance throughout the implementation process. Deliverables include gap analysis, system migration, agency view creation, system configuration, and custom reporting.

If you have further questions about additional AASHTOWare Project services, navigate to the new Services tab on aashtowareproject.org or reach out to your Infotech Account Manager.

By:

Charles Groshens, Project Website Subcommittee Chair, Minnesota DOT

Jim Ferguson, Associate Vice President of AASHTOWare Products, Infotech